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Mrs Rashida Tijjani Baba

Stakeholder management, dispute resolution, service improvement in the power sector and everything in between!
Job title: Electricity Regulatory Analyst
Country: Nigeria

Membership type: Associate membership
Primary branch: Nigeria
Disciplines: Arbitration

Personal bio

Rashida is a dedicated and detail-oriented professional currently serving as an entry-level manager at the Nigerian Electricity Regulatory Commission (NERC). In this role, Rashida specializes in resolving disputes between electricity distribution companies and their customers, ensuring fairness and regulatory compliance in the electricity sector.
With a strong academic background, holding both a Bachelor’s and Master’s degree in Economics, Rashida combines analytical expertise with practical experience. Prior to joining NERC, Rashida worked as a Managed Care Officer for two years and as an Internal Audit Officer in the health sector for seven years. These roles honed her skills in stakeholder engagement, customer relationship management, and compliance oversight.
Recognized for a proven ability to manage diverse customer and stakeholder needs, Rashida continues to contribute meaningfully to improving service delivery and fostering trust between regulators, providers, and end-users.
Outside of work, Rashida is a devoted family person, married with children. She has a passion for animals, particularly cats and pigeons, and enjoys spending leisure time bowling. Known for balancing professional dedication with personal interests, Rashida exemplifies a well-rounded approach to life and work.