Pubs Code Adjudicator - Arbitration Service

Pubs Code Adjudicator (PCA) Arbitration Referral Service

CIArb are pleased to have been appointed as the sole provider of Arbitration Referral Services to the Pubs Code Adjudicator (PCA).

Pubs Code Adjudicator (PCA) Arbitration Referral Service

CIArb are pleased to have been appointed as the sole provider of Arbitration Referral Services to the Pubs Code Adjudicator (PCA). Please use the following referral form if your MRO event (the event which gave you the right to ask for the MRO option) was 1 April 2022 onwards and for non-MRO referrals.

Any new referrals for arbitrations made under the Pubs Code should be sent to the CIArb Dispute Appointment Service (DAS) team using the email address pca@ciarb.org completing the Referral Form found below.

Referral Form


Before making a referral

There is a difference between a general enquiry and a formal referral to the PCA for arbitration.

Before you make a formal referral, you should read the PCA factsheets which are available on their website. They are designed to answer the key questions tenants ask about their Pubs Code rights.

You may find it particularly helpful to read the following: What Tied Pub Tenants Need to Know about Pubs Code Arbitration Disputes and What Tied Pub Tenants Need to Know about Getting Help and Support with the Pubs Code and Arbitration.

The Pubs Code has very strict deadlines connected with rights under the code and for making arbitration referrals to the PCA. If you have a query about the Pubs Code, you can contact your pub-owning business’ Code Compliance Officer or the PCA enquiry service.


Pubs Code Arbitrator Standards

The standards set out what the PCA expects from a Pubs Code arbitrator and in turn will make this clearer for the parties. They cover, amongst other things, expectations for how the arbitrator will communicate with the parties, case progression and timescales and the use of the PCA’s powers as regulator to require information about the arbitration.

Copy of Standards


Making a referral

The Referring party must pay the referral fee of £200. This must be paid:

  • at the time the referral is made
  • by bank transfer

The fee is payable to:

Business Current Account: PCA Arbitration Service
Currency: GBP
Branch Sort Code: 400503
Account Number: 81496352
IBAN: GB33HBUK40050381496352
UK Swift: HBUKGB4B

Should you have any queries about Pubs Code arbitration referrals, please contact the DAS Team using the following contact details:

T: +44(0)20 7421 7444
E: pca@ciarb.org