Negotiation Skills for the Pandemic and Beyond 2021 - course date to be confirmed


Date & Time:
31 December 2021

Bookable until:
31 December 2021

Number of spaces:

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£600.00 GBP

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This virtual programme will appeal to anyone who wants to resolve disputes effectively. It will look at negotiation skills within the wider context of the events of 2020, and consider the language and characteristics of negotiation, the strategies and techniques involved and their application in transactional business and disputes. The programme will be contextualised for issues arising from the pandemic, including addressing disputes outside of court. The focus is shifting away from defending/advancing rights to understanding interests and building a flexible mechanism to take account of changing interests due to external factors.

The course will look at binding contract outcomes and providing a method of flexible and practical change to meet crises without undermining or damaging the relationship of the parties, including by looking at their commercial or business interests from a wider perspective than the enforcement of existing rights. In particular, the course is designed to develop a strategy to meet current and future problems brought on by the pandemic.

Course date to be confirmed


There are no entry requirements.

  • Using negotiation as an essential tool in transactional business and contentious and professional practice (legal and non-legal professionals) driven by issues arising from the pandemic and its consequences
  • Understanding in context what you are trying to achieve – the need for negotiation in circumstances where the civil justice system does not provide an adequate or appropriate solution
  • The key stages in the negotiation process
  • The terms associated with the strategy for negotiation
  • How to achieve 'win-win' outcomes within the bargaining process
  • The importance of team dynamics when negotiating
  • Effective negotiation strategies in practice
  • Tactics and ploys to counter, which may be used against you in negotiation
  • The significance of ATNA planning and objective setting and how to do so
  • Understanding and dealing with characteristic negotiators


This is a 2 day (UK afternoon/evening) virtual course totalling 9.5 -10hrs  (time zones will include: Europe, Africa, India and South East Asia). Power Point will be used and there will be a variety of pre-reading materials and activities during the programme. The tutor will deliver the course in CIArb’s dedicated virtual classroom. Case studies/exercises built around topics deriving from pandemic-related problems will be used and there will be group discussions, virtual table discussions, individual exercises, group exercises, role plays, game theory exercises and a deconstruction of results.

Upon successful completion of the course, candidates will receive a certificate of participation.

To unlock this course/assessment, you need to have at least one of the below prerequisites completed

No additional courses are unlocked by this course

No additional Membership Grades are unlocked by this course