Professional Mediators Skills Certificate

The Resolution Centre and Queen Margaret University Edinburgh are pleased to provide a fully Accredited Professional Certificate in Mediation Skills, also accredited by the Institute of Law and recognised by the Chartered Institute of Arbitrators.

The Resolution Centre accredited 6-day alternative dispute resolution (ADR) course will equip and accredit individuals with the skills and techniques to resolve disagreement, dispute and conflict, creating a step-change in dynamics and performance.

The course combines lectures, group work, reflection, and practical scenarios, drawing on examples from grievances, relationship breakdown, commercial disputes, and conflict in the boardroom and in the workplace.

Days 1-4 focus on training in the foundation mediation skills for both pathways. Days 5 and 6 are pathway specific modules, and assessment.

An ongoing CPD programme (see last page) is available with monthly events in partnership with “Global Governance Group” and the Chartered Institute of Arbitrations (CIArb).

Delegates who undertake and pass the 6-day programme will gain a fully “Accredited Professional Certificate in Mediation Skills’ which is aimed at enabling leaders to engage in mediation and mediative techniques at all levels. This is an academic credit bearing qualification from QMU Edinburgh and the Institute of Law Jersey and successful participants are eligible to apply for full membership of the CIArb.

The skills and experience gained will develop individuals as mediators and leaders, helping them gain greater knowledge, confidence and effectiveness in dealing with conflict, disagreement and difficulties between individuals and teams inside and outside the organisation such as shareholders, suppliers, clients and customers.

For further details about the course please see the brochure and visit the website