This is an online event series hosted by CIArb, taking place the week commencing on 14 October until 2 December 2021.
The pandemic has accelerated the pace of technology adoption amongst mediators. For lack of alternatives, most mediators have become “online mediators”. It is arguable whether this shift can be hailed as transformative – yet we live in a world where transformation is necessary.
Are we, as mediators, merely updating? At long last catching up with the modern habits and expectations of dispute resolution stakeholders. Or, are we truly upgrading? Are we fully utilising the potential of technology to improve the mediation user experience? Are those changes deep enough for mediation to not only survive but to thrive in the 21st century?
Mediation Tech Tracker (MTT) provides a new mediator’s toolkit, fit for the digital economy and society. We aim to provide our followers with the relevant know-how on the intersection of mediation and technology.
This autumn, we’re bringing you insights and practical guides on the latest and most useful mediation tech. With support from expert guests, we’ll also look at the current best practices, changes and trends defining the future of mediation.
Between 12 October and 2 December 2021, you’re invited to join the journey to transforming your mediation practice by:
attending our Thursday lunchtime expert sessions on mediation and design thinking, social media, AI and automation, CX/UX and more. These are online, open to all and free of charge. Every Thursday, 1-2 pm GMT;
reading our Tuesday blog posts on the defining trends and the relevant tech tools (such as Canva, Miro, Loom, Lucidchart) and their application in mediation. Available through the Mediation Tech Tracker LinkedIn page;
following our LinkedIn page for even more updates and insights on bringing innovation to mediation.
Thursday 14 Oct – Design Thinking in Mediation Thursday 21 Oct – Building Your Mediation Practice in the Digital World Thursday 28 Oct – Creating a great mediation client experience - UX/CX Thursday 4 Nov – Robomediators? AI & Automation Thursday 11 Nov – Apps & Tech Tools for Mediators Thursday 18 Nov – New World, New Customers, New Mediators? Thursday 25 Nov – Mediation Platforms Thursday 2 Dec – The Way Forward in the New Normal
Karolina Jackowicz is a CEDR-accredited mediator and a UX designer and a legal tech entrepreneur. Karolina’s mission is to transform the mediation practice with innovative tools and a customer-centred focus, so it can better serve the needs of the digital economy.
This tech and design expertise combined with a passion for teaching and life-long learning result in Mediation Tech Tracker – your guide for the journey towards digitalising mediation.
Dan Mortimer is the founder of Performance Laws, a boutique firm specialising in helping professionals and companies obtain business from attorneys and law firms. Performance Laws works with over 150+ clients globally within a wide range of areas – dispute resolution, expert witness services, legal consulting, alternative legal services, litigation support, etc.
Prior to founding Performance Laws, Dan spent over thirteen years in the financial industry and ten years in online marketing and business development.
Sarah Ouis is a former in-house legal counsel recently turned legal creative consultant.
She’s been developing her visibility through her innovative content on social media which led her to move away from the traditional in-house legal practice and create a new path for herself and help legal service providers with legal content creation and legal design services.