This is an online event hosted by CIArb, taking place on 14 October 2021 at 1.00pm GMT+1.
Design thinking – a process for creative problem solving – has taken the business world by storm. Its core principles (like empathy, human-centricity, collaboration) and approaches (such as challenging assumptions, digging deeper to discover the true needs and understand the users) may, to many ADR practitioners, sound like they have been taken from a mediation handbook.
In our first MTT webinar, we’ll explore:
- What’s design thinking and legal design;
- How to incorporate design thinking into mediation to deliver a better customer experience for your clients;
- How to use visual law for better communication with your clients and increased access to justice.
To learn all this and more, join our expert guests – Marco Imperiale and Ebru Metin, in discussion with Karolina Jackowicz. Let’s transform mediation so that it’s fit for the digital age.
Cost & registration: Attendance is free of charge but pre-registration is required.
There are eight webinars in the MTT series taking place each Thursday between 14 October and 2 December 2021.
Follow the Mediation Tech Tracker LinkedIn page to be kept updated on the series.