This is an online event hosted by CIArb, taking place on 14 October 2021 at 1.00pm GMT+1.
Design thinking – a process for creative problem solving – has taken the business world by storm. Its core principles (like empathy, human-centricity, collaboration) and approaches (such as challenging assumptions, digging deeper to discover the true needs and understand the users) may, to many ADR practitioners, sound like they have been taken from a mediation handbook.
In our first MTT webinar, we’ll explore:
- What’s design thinking and legal design;
- How to incorporate design thinking into mediation to deliver a better customer experience for your clients;
- How to use visual law for better communication with your clients and increased access to justice.
To learn all this and more, join our expert guests – Marco Imperiale and Ebru Metin, in discussion with Karolina Jackowicz. Let’s transform mediation so that it’s fit for the digital age.
Cost & registration: Attendance is free of charge but pre-registration is required.
There are eight webinars in the MTT series taking place each Thursday between 14 October and 2 December 2021.
Follow the Mediation Tech Tracker LinkedIn page to be kept updated on the series.
Marco Imperiale is a lawyer, a mediator and the head of innovation at LCA, a leading Italian law firm. He has extensive experience in legal design, legal tech, and in the interplay of copyright law and the entertainment industry. Whenever he finds time, he also works as a teaching fellow for Harvard Law School (CopyrightX course) and as a mindfulness trainer.
Marco is an avid passionate of innovation in its broader meaning, and he is the author (together with Barbara de Muro) of the first Italian book on legal design.
Ebru Metin is the founder and CEO of Legal Design Turkey, the first co-learning community and company for legal design in Turkey. In March 2021, Legal Design Turkey became one of the winners of the UNDP Social Innovation Support Programme out of 422 participants. Currently Ebru and her team work on an information design project about violence against women with UNDP Turkey. Ebru was recently appointed as the director of Istanbul Bilgi University Legal Design Lab. Prior to this, she held several positions as an in-house lawyer, contract manager, corporate governance specialist and data protection compliance program coordinator in various organisations located in Turkey, United Kingdom and Spain. She is also acting as the European Legal Technology Association’s Ambassador for Turkey and a member of the Global Legal Tech Consortium. She has been given the “Advanced Practitioner” title at World Commerce and Contracting in 2020.
Karolina Jackowicz is a CEDR-accredited mediator and a UX designer and a legal tech entrepreneur. Karolina’s mission is to transform the mediation practice with innovative tools and a customer-centred focus, so it can better serve the needs of the digital economy.
This tech and design expertise combined with a passion for teaching and life-long learning result in Mediation Tech Tracker – your guide for the journey towards digitalising mediation.