Isabel Phillips: Director of ADR and Mediation Development, CIArb (UK)
Isabel is a conflict specialist and mediator with over 20 years of experience. She joined the full-time staff of the Chartered Institute of Arbitrators at the start of 2021. She brings global experience in the application of complementary application of different forms of ADR, and the development of the skills and knowledge of those working in and with conflict and disputes.
Isabel’s mediation experience encompasses a wide range of domestic and international commercial disputes including construction, commercial contract, and employment disputes. She has designed, delivered, and evaluated interactive conflict training and dispute systems design for governments, IGOs, NGOs and commercial businesses across four continents. She has also spent five years working on conflict and disputes in deep-field, fragile and post-conflict environments including Bosnia-Herzegovina and Ethiopia.
Isabel is a qualified ‘Peace Specialist’ (Friedensfachkraft, AGQ 2000) a CEDR accredited mediator (2003), and was awarded her PhD (University of Bradford, 2017) on the theory and practice of mediation in commercial and socio-political contexts.